FAQs - Frequently Asked Questions
Below are the FAQs & some common concerns of our clients, if you have other questions, please just fill in the form below or send it directly to info@getdrowzy.com
Currently we don't have any physical stores or showrooms. All orders take place online, here through our website.
Placing an order takes a few minutes on our website. Simply select all the products you want from our shop, by clicking “add to cart” on each of the products, then go to your “cart” page and click on “proceed to checkout”. Now fill in your personal information & address details, then complete your order and you are done! Your order is now in our system and will be processed.
We have both options, you choose while checking out your order either it gets delivered to your doorstep or you come pick it up from our warehouse.
You always get the option, while checking out your order, to choose "cash on delivery" or pay online using your card through "Accept Payments" (Visa & Master Card are accepted).
Yes you can, we offer installments through valU & buy now pay later through SYMPL
Delivery takes up to 10 business days (weekends and official holidays are excluded). If your order includes chairs or "by order" products, the delivery might take up to 3 weeks.
If you don't like the product once you recieve it, you can just return it with the delivery agent and just pay the shipping fees.
*If the product is defected, the return will be free of charge*
You have 14 days to return/exchange the product:
The product must be in the original condition as received in its packaging.
A second shipment fees will be applied for picking up a return and any difference in price will be applied if exchanging with a different product.
*If the product is defected, the return will be free of charge
You have 14 days to return/exchange the product:
The product must be in the original condition as received in its packaging.
A second shipment fees will be applied for picking up a return and any difference in price will be applied if exchanging with a different product.
*If the product is defected, the return will be free of charge
Let us know if you have any specific questions.
We will get back to you as soon as we see it.